Your roof is one of your home’s most important investments, protecting everything beneath it from weather and wear. Choosing the right roofing contractor can make the difference between a high-quality installation that lasts decades and one that needs repairs far too soon. Before signing a contract, it’s essential to ask the right questions to ensure you’re working with a qualified, reliable professional.
Are You Licensed, Bonded, and Insured?
The first step in hiring a roofer is confirming they meet all legal and professional requirements. A licensed contractor has proven they understand building codes and industry standards.
Bonding offers protection if the contractor fails to complete the job as agreed, and insurance shields you from liability if someone is injured or property is damaged during the project. Always ask for proof of each and verify their status with your local licensing authority.
How Much Experience Do You Have With My Type of Roof?
Roofing materials vary in installation methods, lifespan, and maintenance needs. Whether your home has asphalt shingles, metal panels, slate tiles, or a flat roofing system, you need a contractor with hands-on experience in that material. Specialized knowledge can prevent common installation mistakes and improve the roof’s durability.
Can You Provide References or a Portfolio of Past Work?
A trustworthy roofer should readily provide contact information for recent customers or photos of completed projects. Speaking with past clients allows you to learn about punctuality, cleanliness, communication, and how well the contractor handled any unexpected issues. Online reviews and ratings can offer additional insight, but direct references are often the most revealing.
Will You Provide a Written Estimate?
Verbal quotes are not enough. A written estimate should break down labor, materials, removal of old roofing, disposal fees, permits, and warranties. This not only helps you understand exactly what you’re paying for but also allows you to compare multiple bids accurately. Beware of significantly low estimates—they could signal cheap materials, unskilled labor, or hidden fees.
What Warranties Do You Offer?
There are typically two types of warranties to consider: the manufacturer’s warranty for the roofing materials and the contractor’s warranty for installation workmanship. Ask how long each lasts, what’s covered, and if there are any conditions that could void coverage. A roofer who stands behind their work will clearly explain these terms and provide them in writing.
Who Will Be On-Site During the Job?
Some roofing companies employ their own crews, while others hire subcontractors. Ask who will be responsible for the installation, who will oversee the work, and whether you’ll have a dedicated point of contact throughout the project. Having a foreman or project manager on-site helps maintain quality and keeps communication clear.
How Will You Protect My Property?
Roofing work can be messy. Nails, debris, and heavy equipment can damage landscaping, siding, and driveways if not properly managed. Ask about steps they’ll take to protect your property—such as using tarps, covering plants, and ensuring a thorough cleanup after completion.
What Is Your Timeline for Completion?
Understand when the work will start, how long it will take, and what might cause delays. Weather is a common factor in roofing schedules, but an experienced roofer will build in contingency plans and keep you updated if the timeline changes.
How Will You Handle Permits and Building Codes?
Most roofing projects require permits, and it’s the contractor’s responsibility to obtain them. They should also be well-versed in local building codes to ensure your new roof meets all regulations. Avoid contractors who suggest skipping permits—it can lead to fines, problems during home sales, and safety issues.
What Safety Measures Do You Follow?
Roofing is hazardous work, and safety protocols are essential. Ask about their training, equipment, and compliance with OSHA (Occupational Safety and Health Administration) standards. A safety-conscious contractor protects both their workers and your property.
Do You Offer Maintenance or Follow-Up Services?
Some roofers provide maintenance programs or annual inspections, which can extend the lifespan of your roof and catch small problems before they become costly. Knowing whether your contractor offers ongoing support can help you plan for the future.
What Happens If There’s a Problem After Installation?
Even with the best workmanship, issues can arise. Ask how they handle callbacks or warranty claims, and how quickly they respond to post-installation concerns.
